1. Please confirm your shipping address before you pay,and you'd better leave your phone number for contacting.Please provide a valid email address and check emails after you have purchased,for any updated information.
2. Items are generally shipped out within 2 working days after payment has been verified (Sat. & Sun. and most national holidays excluded.).
3. We offer FREE SHIPPING for our products worldwide by EMS (EXPRESS MAIL SERVICE,The tracking website is:http://www.ems.com.cn/english-main.jsp).Items priced less than 100 USD must be added 20 USD shipping fee to the total payment.Luggage or big box order must be paid for 80 USD shipping fee.
If you need it urgently, you can ask us to use DHL, (which takes 5days to deliver),and clients pay for the extra shipping cost 25 usd for DHL.
The tracking website is : http://www.dhl.com
4. Once we ship your package, we will send you tracking number once it available. Package transitting time normally takes 7 to 14 business days, depending on the destination,holidays and factors beyond Postal Service's control. If there is a little delay, please have more patience.
5. If you need further help, please feel free to email us at mytophandbag@gmail.com.